Privacy Policy

 

Privacy Policy

Introduction

Richard Silver t/a Richard Silver Solicitors is a ‘data controller’ under the General Data Protection Regulation (EU) 2016/679, (GDPR), in force from 25th May 2018. It has notified the Information Commissioner’s Office (ICO) that it processes personal data (under ICO Registration reference Z586527X).

In accordance with the GDPR, this privacy policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our policies regarding your personal data and how we will treat it.

Our Data Protection Officer (DPO) is Richard Silver. Contact details are given below.

The information we collect from you

We will only collect information from you that is relevant to the matter that we are dealing with on your behalf and we may collect additional information about you from emails, letters, faxes or other correspondence that you send to us. In particular we may collect the following information from you which is defined as ‘personal data’.

Personal details, including your name, address, telephone number(s) and date of birth;

Family, lifestyle and social circumstances;

Financial details;

Business activities of the person whose details we are processing.

We may also collect information that is referred to as being in a ‘special category’. This could include:

Physical or mental health details;

Racial or ethnic origin;

Religious beliefs or other beliefs of a similar nature;

Criminal convictions;

Sexual orientation.

The data we collect from you will be stored within the United Kingdom and we will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy notice. 

How we use your information

We will mainly use your information for the provision of legal advice or for personnel, administrative and management purposes which is necessary for the performance of the contract between us. We may also use it for:

Administering any accounts;

Processing your bank/credit card details in order to obtain payment;

The prevention and detection of fraud;

Market research;

Marketing.

How we share your information

Under our Code of Conduct there are very strict rules about who we can share your information with and this will normally be limited to other people who will assist with your matter. This may include, but is not limited to, the following:

Barristers instructed in your case;

Medical experts;

Defence forensic experts;

Private investigators;

Healthcare professionals;

Courts;

Other circumstances where we are required to do so by law and/or we have obtained your consent.

Where you consent we may also disclose your information to your family, associates or representatives.

Storage of Information

We will keep your information throughout the period of time that we do work for you and afterwards for a period of at least six years thereafter, as we are required to do by law.

Your rights

You have a series of rights under the GDPR which include:

Transparency/right to be informed;

Right to Access;

Rectification;

Right to Erasure;

Restricting processing;

Data portability;

Right to object;

Prevention of automated decision-making/profiling.

A Subject Access Request may be made to the DPO by post, email or fax. You can also submit your request in writing, using a Subject Access Request Form, which we can supply on request. Contact details are given below. It may in the first instance be free of charge, but may be subject to a reasonable fee if requests are found to be excessive. Proof of ID may be requested where an access request is made. Further information on this issue can be obtained from the DPO or from the Information Commissioner’s Office, www.ico.org.uk.

Complaints

If you are unhappy about how we are using your information then initially you should contact the DPO and if your complaint remains unresolved then you can contact the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, Telephone 0303 123 1113 (local rate) or 01625 545 745 (national rate), Fax 01625 524510, www.ico.org.uk

Changes to our privacy notice

We may revise this privacy notice at any time by amending this page.

Previous versions are available on request to the DPO.

Contact details

Richard Silver Solicitors, Lloyds House, 18 Lloyd Street, Manchester M2 5WA

Email:

admin@richardsilver.co.uk

Telephone 0161 834 9494

Fax 0161 834 8494

 

 

 

 

 

 

 

 

 

 

Version 1, dated 22nd May 2018.